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Your opening hours

Your opening hours prevent calls at the wrong time and wasted journeys. It is information people look for before dialling a number.

The “Your opening hours” section shows a list of rows: a day or period on the left, the matching hours on the right.

How to fill them in

  1. Open “Your opening hours”

    In the editor’s left panel.

  2. Group identical days

    A single “Monday to Friday” row beats five identical rows.

  3. Fill in “Day or period” and “Hours”

    For example “Saturday” and “8 am – 1 pm”.

  4. State the closures too

    A “Sunday” / “Closed” row saves a wasted trip.

If you take emergency calls outside those hours, say so in the “Additional note” rather than widening your published hours.

Avoid Announcing “24/7” without being able to answer at night is the fastest way to lose a client: they call, nobody picks up, and they call someone else.

Remember to update these hours when they change — holidays, time off. Wrong hours are worse than no hours.

Example Monday to Friday: 8 am – 5 pm. Saturday: 8 am – 1 pm. Sunday: closed.

Worth remembering

  • Clearly separate the days you are open from the days you are closed.
  • Only claim round-the-clock availability if you really do answer at any hour.

Avoid Announcing "24/7" without answering at night: the customer calls, nobody picks up, trust is gone.

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