Help Centre
Answers to common questions, and the steps to move forward.
Browse by topic
Create and publish my website
From choosing your trade to going live: the steps, in order.
4 articlesMy business information
Name, presentation, contact details, opening hours: what your clients need to find.
12 articlesMy photos and images
Choosing, framing and uploading visuals that build trust.
2 articlesMy services and pricing
Presenting what you offer, with or without displayed prices.
3 articlesMy website’s appearance
Template, colours, visible sections: the overall look.
1 articleFix an issue
What is blocked, what will not display, what will not save.
7 articlesDomain and professional email
Your own .com address, its setup and your mailboxes.
7 articlesSubscription, payment and invoices
What you pay, when, how, and what happens if you stop.
3 articlesMy account
Profile, password, email address and security.
4 articlesGuidance sessions
Getting help from a certified Technician: requesting a session, preparing it, confirming it.
6 articlesProfessionnalisable Technician
Becoming a Technician, getting certified, supporting entrepreneurs and getting paid.
12 articlesFrequently asked questions
Do I need technical skills?
Can I try before paying?
How does payment work?
Can I edit my site after publishing?
Can I have my own domain name?
What happens if I stop my subscription?
Didn’t find what you needed?
The Help Centre answers common questions. For a problem that concerns you specifically, our team replies directly in your Support Centre.
Write to supportLog in to open a ticket.
Help Centre: the documentation, open to everyone. Support Centre: our team, in your space.